Overview
Amazon Connect & Lex SME/Fractional Jobs in Kenosha, USA at Onedynamic
Position: Amazon Connect & Lex SME (Contract / Fractional)
Remote (U.S. Only) | 4–8 Week Engagement
We’re looking for a hands‑on expert in Amazon Connect and Amazon Lex to help us design and build a real‑world conversational contact center experience.
This is not a “set up a few flows” role — we need someone who has actually shipped production systems and understands both the tech and the customer experience.
What you’ll do:
- Build and optimize Amazon Connect contact flows
- Design conversational experiences using Amazon Lex (V2)
- Integrate backend systems via AWS Lambda
- Help architect something scalable and clean
You’re a fit if:
- You’ve built real‑world Connect + Lex solutions
- You understand conversational UX (not just config)
- You can both build and advise
- You are a U.S. Citizen (required)
Details:
- Remote (U.S. only)
- Contract (4–8 weeks to start)
- Flexible hours
Apply with examples of systems you’ve built.
#J-18808-Ljbffr
Title: Amazon Connect & Lex SME/Fractional
Company: Onedynamic
Location: Kenosha, USA
Category: