Overview
Bilingual Claims Specialist Jobs in Vail, USA at GEICO
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. Thats why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.
Bilingual (English/Spanish) Claims Service Specialist Tucson, Arizona
Your Impact at GEICO
As a Bilingual (Spanish/English) Auto Claims Specialist , youllreassure customers and offer solutions when they need us the most with empathy and care. You will guide policyholders through their coverage and steps to get back on the road safely.
Como especialista bilinge, brindars tranquilidad a los clientes ofrecindoles soluciones cuando ms lo necesitan, siempre con empata y cuidado. Guiars a nuestros clientes a travs de su cobertura y en cada paso necesario para que puedan regresar a la carretera con seguridad.
What Makes This Opportunity Exciting?
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Compensation &
Incentives:
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Starting Salary:$20.84/hour ($41,992.60annually).
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Differentials:+10% Bilingual Skill:+10% for evening shifts; +20% for weekends
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Bonuses:$1,500 sign-on for licensed candidates.
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Benefits:
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Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
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Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
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401(k) with up to 6% match, vestedimmediately.
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GEICO Strive, upfront tuitionassistanceprogram (up to $5,250 annually).
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Professional Growth:Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
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Workplace Flexibility:Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex,additionalweeks annually to work off-site meeting location and work guidelines.
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Office
Location:
3050 ML King Jr. Way, Tucson, AZ 85713
How Youll Make a Difference
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Customer Interaction:Manage incoming calls, collect accident facts, investigate claim details,collect statements from involved parties, andassistin the processof getting our customers back on the road.
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Problem Resolution:Resolve customer concerns ensuring a positive experience.
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Meaningful Impact:Drive customer satisfaction through meaningful interactions.
What Were Looking For:
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Experience:Customer-facing
Claimsexperiencepreferred.
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License:Active Adjusters license preferred.
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Education:High School Diploma or GED required;
College degree preferred. -
Fluency in Spanish and English is required.
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Strong customer service, interpersonal, problem-solving, and empathy skills.
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Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
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Experienced in high-volume call centers with KPIs and measurable goals.
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Availabletowork evenings, weekends, and holidays.
#geico
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At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company:At GEICO, we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.
Were an iconic brand that thrives on innovation, exceeding our customers expectations and enabling our collective success. From day one, youll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on peoples lives.
Great Careers:We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind. Youll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture:We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards:We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your familys overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as…
Title: Bilingual Claims Specialist
Company: GEICO
Location: Vail, USA
Category: