Challenge Course Guide – Summer Seasonal

Jackson Hole Mountain Resort

JOB POSTING

Position Title: Challenge Course Guide

Department: Mountain Sports School

Classification: Summer Seasonal FT

At Jackson Hole Mountain Resort, adventure isn’t just a word – it’s a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.

Job Duties:

• Inspecting the ropes adventure course and all safety gear each day

• Properly harness and de-harness guests for their time on the course

• Give ground school orientation to guests before they enter the course

• Coach guests through the course when needed

• Pass the written and practical exam to become a Level 1 Ropes Practitioner

• Obey all safety protocols

• Work with Summer Camp Staff to facilitate campers’ schedules on the course

• Work together with the team to provide breaks for coworkers

You will learn people skills and customer service skills in this role. You will learn technical skills and get certified as a Level 1 Ropes Practitioner. Work hours are 8:45am to 5:15pm (weather/business dependent) with unpaid 30-minute lunch break

Benefits & Perks

• Pass for summer activities, including bike park, and sightseeing
• F&B and retail discounts
• Health and wellness discounts
• Bike tune and repair discounts

Are you the right fit? Below are some traits an exemplary candidate possesses.

• Enjoy physical activity
• Enjoy being outside in variable weather conditions
• Ability to work weekends
• Ability to work with diverse groups and ages of people
• Confidence in ability to instruct groups and enforce procedures
• Excellent understanding of teamwork and communication with peers and supervisors.
• Ability to share responsibilities with team members.
• High level of patience and able to cope well with stress
• Strong guest services skills
• Ropes Course experience preferred
• Must be able to work with children and adults.
• This job requires you to be outdoors and standing for lengths of time in a variety of weather conditions.
• Looking for people comfortable being guest-facing and interacting with all guests.

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.