Overview
Customer Service Associate Jobs in Simi Valley at UPS
Overview
We are seeking a reliable, customer-focused Part-Time Associate to join our team. This role involves assisting customers with shipping, printing, and business service needs while ensuring a smooth and efficient store experience. The ideal candidate is friendly, detail-oriented, and able to multitask in a fast-paced retail environment.
Duties
- Provide friendly, efficient customer service in-store and by phone
- Process shipments, returns, and package drop-offs
- Pack items securely and label shipments accurately
- Operate POS system and handle cash/card transactions
- Assist customers with printing, copying, and other business services
- Maintain knowledge of shipping options, pricing, and store services
- Keep store clean, organized, and well-stocked
- Receive and sort incoming packages and mail
- Support team members and complete assigned tasks as needed
Qualifications
- Retail or customer service experience preferred
- Cash handling and POS system experience a plus
- Shipping, packing, or logistics experience helpful (not required)
- Basic computer skills required
- Strong communication and problem-solving skills
Pay: $17.00 – $20.00 per hour
Work Location: In person
Title: Customer Service Associate
Company: UPS
Location: Simi Valley
