Overview
Customer Support Agent – Entry Level Jobs in United States at RemoteHunter
Title: Customer Support Agent – Entry Level
Company: RemoteHunter
Location: United States
1. About Our Client:
The organization recruits, trains, and manages U.S.-based Customer Service Representatives who support national brands across various sectors including customer service, roadside assistance, healthcare logistics, and retail support. Utilizing secure cloud-based systems, the team operates remotely, contributing to a modern and environmentally conscious support model. As a W2 employer, the program offers structured onboarding, genuine support, and opportunities for career advancement.
2. About the Opportunity:
The Customer Support Agent – Entry Level is responsible for managing inbound interactions for major brands, assisting customers with inquiries, service requests, account needs, and product support. This role ensures delivery of high-quality customer care through guided systems while maintaining professionalism and brand alignment. It offers schedule flexibility after certification and suits individuals seeking a stable support position with growth potential.
3. Responsibilities:
• Handle inbound customer interactions for major brands
• Assist customers with questions, service requests, and account needs
• Provide product support using guided systems and resources
• Maintain professionalism, accuracy, and brand alignment throughout customer interactions
4. Requirements:
• High school diploma or GED
• Minimum 18 years of age
• Authorized to work in the United States
• U.S. resident excluding CA, CO, CT, MA, MD, NY, OR, WA, WI
• Ability to follow detailed processes and meet performance standards
• Strong communication and active listening skills
• Comfortable using computer applications and web-based tools
• Ability to work independently and adhere to schedules
Preferred:
• Prior call center or customer service experience
• Bilingual Spanish/English skills
• Familiarity with phone or computer-based support environments
5. Pay Range and Compensation Package:
• Hourly pay range: USD $11 to USD $13
6. Benefits & Perks:
• Paid training following certification
• Paid time off
• Optional supplemental insurance (Aflac)
• Household telehealth access through MDLive
• Performance-based incentives
• Career advancement opportunities into support, quality assurance, and leadership roles
7. Equal Opportunity Statement:
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.