Overview
Development Associate Jobs in Richmond, VA at Saint Francis Home
Company Overview
Saint Francis Home is a sanctuary of compassionate care for older adults with limited financial means. As a licensed, assisted living facility, we welcome people of all races, religions, national origins and economic status.
Job Summary
The Development Associate is a proactive, detail-driven professional who supports all aspects of database management, gift processing, and fundraising operations. This role ensures accurate, timely donor data, excellent donor service, and smooth administrative support for fundraising campaigns, events, and grant activities—enabling the organization to build strong donor relationships and achieve revenue goals.
- Classification: Salaried, Full time, exempt
- Reports to: The Annual Fund & Grants Manager
Responsibilities
- Manage daily donor communications across phone, email, website inquiries, postal mail, and in-person contacts; respond promptly and professionally.
- Accurately enter and reconcile gifts, pledges, recurring donations, event registrations, and attendance in the donor database within established timelines.
- Verify data quality, resolve discrepancies, research issues in financial and database systems, and escalate unresolved items to the Annual Fund & Grants Manager.
- Support in-kind donations programs by recording in-kind gifts and preparing acknowledgements.
- Work with the Business Office to ensure monthly reconciliation between departments.
- Maintain and update donor demographic and contact information; tag and segment records to support targeted solicitations and stewardship.
- Support development workflows: prepare mailing lists, generate acknowledgment letters and tax receipts, and assist with donor cultivation materials and campaign communications.
- Provide general administrative support to the Development Team, including but not limited to typing, photocopying, scanning, filing, running errands (which require driving), ordering supplies, tracking expenses and scheduling meetings.
- Provide administrative support for grant preparations (document collation, tracking deadlines, and internal coordination) as directed.
- Assist with planning and on-site coordination for fundraising and stewardship events; attend occasional evenings and weekends as required.
- Perform additional duties assigned to support the Development and Marketing goals in the strategic plan.
Essential Functions
- Timely, error-free donor entry and reconciliation.
- Accurate gift and pledge coding consistent with organizational policies and timelines.
- Weekly deposit processing and financial documentation for accounting.
- Routine reporting and data pull for development and finance.
- Problem-solving and research using various database applications.
Required Qualifications
- 1–3 years’ experience in nonprofit development, donor services, or related fundraising operations.
- Associate’s or BA in Business Administration, Nonprofit Management, Communications, or related field preferred.
- Strong competency with donor database management system(s) (experience with Donor Perfect preferred).
- Proficient with MS Office (Excel), email systems, and comfortable learning new database and CRM tools.
- Exceptional attention to detail, strong organizational and time-management skills, and the ability to manage multiple priorities independently.
- Excellent verbal and written communication skills and a customer-service orientation.
- Demonstrated problem-solving ability, follow-through, and confidentiality with donor information.
- Maintain a valid driver’s license with a good 3-year driving history.
- Ability to practice discretion and confidentiality regarding all information inherent in the day-to-day operations of the development office and other administrative offices.
- Flexibility to work occasional evenings/weekends for events.
Pay: $50,000.00 – $60,000.00 per year
Benefits:
- 403(b) matching
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Development Associate
Company: Saint Francis Home
Location: Richmond, VA
