Overview

Director of Operations Jobs in Lancaster, PA at Jay Group

Title: Director of Operations

Company: Jay Group

Location: Lancaster, PA

🚀 We're Hiring: Director of Operations | Houston, TX

Jay Group is seeking a dynamic Director of Operations to lead fulfillment operations at our Houston facility.

For over 60 years, we've been the behind-the-scenes engine powering some of the world's most trusted brands — delivering accurately, on time, every time. We specialize in warehouse inventory management, e-commerce fulfillment, and specialty packaging, and we're growing fast.

In this role, you'll:

✅ Lead and develop high-performing fulfillment teams

✅ Drive lean continuous improvement and operational excellence

✅ Own KPIs across receiving, picking, shipping, and returns

✅ Collaborate cross-functionally with IT, Finance, HR, Client Services, and more

✅ Shape the strategy for new and emerging services

We're looking for a servant leader who's passionate about people, process, and results — someone who thrives in a fast-paced e-commerce environment and brings a culture of safety, innovation, and continuous improvement.

🎓 Bachelor's degree in Business, Engineering, or related field + 5+ years of relevant experience

📦 WMS experience required; Manhattan preferred

At Jay Group, we win together. Our core values — Make it Possible, Drive to Innovate, We Win Together, and Built on Trust — aren't just words. They're how we operate every day.

Ready to lead with purpose? Apply now 👇

🔗 https://www.paycomonline.net/v4/ats/web.php/portal/4C80D30417FBE57815F7114147B89F74/jobs/305544?jpt=18eb343a67215388be89fedcbb49507b

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