Front Office Manager

The Hilton Garden Inn hotel seeks an energetic, enthusiastic, people-focused leader. Our ideal candidate will be able to drive our culture and create an experience for guests and team members. We are a Lexington Mgmt hotel that is locally operated. Our niche is to create personalized, best-in-class hospitality.

The hotel is off Dana Ave, near the I-71 corridor. We are in the midtown section of the city, near Xavier University.

Duties

• Ensure the Front Office Team is delivering a great service experience.
• Ensure Brand and Mgmt company standards are followed.
• Be able to take initiative to find solutions to problems without supervision.
• Manage day to day staffing needs.
• Act as a " manager on duty. "
• Educate and train team as needed.
• Follow financial guidelines for the departments you will supervise.
• Housekeeping will be the main focus but other departments as needed.
• Promote sales and drive revenue.
• Complete a property walk daily.
• Manage administrative responsibilities while balancing hotel operation needs.