Overview
Help Desk Support Technician Jobs in Peachtree Corners at SulairTech
We are currently seeking a Help Desk Technician to provide hands on support for users in Atlanta as well as remote support for other company offices. New system deployment and network maintenance will also be daily responsibilities. This person will also monitor help tickets and triage and route tickets while escalating important issues. NOTE: This position requires daily on-site work (not a WFH position). Health, Dental, and Vision are offered in addition to base salary.
RESPONSIBILITIES
- Provide phone and hands-on support to end users
- Prioritize service requests and assign support tickets
- Provide support for both hardware and software
REQUIREMENTS
Experience working with for Windows OS and Microsoft Office products
Experience with desktops, laptops, tablets and phones
PLUSES
Help Desk Experience
Basic TCP/IP experience
Job Type: Full-time
Pay: $50,000.00 – $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Windows: 1 year (Required)
Work Location: In person
Title: Help Desk Support Technician
Company: SulairTech
Location: Peachtree Corners
