Overview
Manager, Merchandise Flow Jobs in Reynoldsburg at Victoria’s Secret
Why You Belong Here
At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Your Role
Oversees and manages all operational activities related to merchandise flow and offsite storage solutions for domestic stores. The Manager, Store Operations – Merch Flow plays a crucial role in leading a team that ensures seamless execution of all processes as rolled out and implemented in the stores with a focus on driving innovation and operational efficiencies. This role involves collaborating with field leaders and various home office partners to ensure business objectives are met and completed on time.
- Provides strategic leadership for merchandise flow activities including offsite and remote storage and fleet operations ensuring alignment with enterprise goals and driving a consistent, high-quality customer experience and merchandise availability across stores.
- Owns the design, implementation, and sustainment of merch flow programs and seasonal strategies that enable shipment processing, replenishment, store capacity, recovery standards, markdown execution, and backroom organization.
- Leads annual offsite strategy focusing on fiscal responsibility ensuring the team reviews offsite needs and works to reduce costs and drives operational efficiencies.
- Oversees offsite storage, remote stockroom, U Haul rental, and fleet vehicle programs, ensuring timely setup, cost control, accurate billing, and compliance with company policies.
- Oversees renewals, and approvals for offsite and remote storage locations in partnership with Real Estate and Finance.
- Champions continuous improvement by synthesizing field insights, identifying systemic opportunities, and leading solutions that simplify and standardize stock-to-flow processes.
- Is a trusted business partner for all brand(s) (VSL, PINK, VSB), influencing inventory flow decisions and advocating for brand-specific priorities while ensuring enterprise consistency.
- Owns the strategic evolution of merchandise flow tools and capabilities, ensuring they remain aligned with program objectives, operational needs, and future scalability.
- Leads communication strategy by developing clear, actionable messaging and educational resources that enable field leadership and store teams to execute effectively.
- Develops field leadership capability through training, coaching, and reinforcement of merchandise flow standards, organization principles, and operational best practices.
- Establishes, authors, and maintains enterprise merchandise flow standards and Standard Operating Procedures (SOPs), ensuring clarity, consistency, and compliance across the field.
- Oversees operational support channels (e.g., merchandise flow inbox), setting priorities, providing direction, and ensuring timely issue resolution to support daily store operations.
- Leads and develops direct reports, ensuring clear ownership, strong execution, and alignment to seasonal and enterprise priorities.
- Acts as a liaison between Stores, Transportation, Demand & Deployment, Real Estate, Finance, HR, Risk Management, Asset Protection, and vendor partners to ensure coordinated execution of product flow to stores with minimal disruption to store teams.
- Responsible for budget development and management for merch flow related programs, including offsite leases, fleet operations, and labor impacts.
- Supports regulatory requirements, risk mitigation initiatives, and cross functional enterprise projects as necessary
Maximum Salary: $134,715.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
- Bachelor’s degree or equivalent related experience.
- 5–7 years of specialty retail and/or store operations experience preferred.
- Demonstrated people leadership experience with the ability to coach, develop, and influence teams.
- Strong knowledge of merchandise flow, store capacity, logistics, or store infrastructure operations.
- Proven ability to manage multiple complex programs simultaneously with a high degree of organization and attention to detail.
- Strong written and verbal communication skills, including executive and field facing communication.
- Ability to work cross functionally and influence business partners at all levels.
- High degree of emotional intelligence; values based leader with emphasis on the Associate and Customer Experience.
- Ability to travel approximately 12–20 days per quarter as needed.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, SharePoint); experience with logistics, fleet, lease, or workflow management tools a plus.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.
We only hire individuals authorized for employment in the United States.
Our associates are the lifeblood of our culture. We are always interested in adding top talent to our team. Our recruiters are dedicated to ensuring a great candidate experience for you.
Here is what to expect in the recruitment and hiring process:
Online application
All candidates must apply online to enter the hiring process. Current opportunities are available on our career site.
Recruiter review
The VS&Co. recruiting team has an eye for great talent and will contact qualified candidates who apply. Recruiters also may come across your profile on LinkedIn or other career sites and reach out to you directly. Recruiters may contact you by phone, email, text, or LinkedIn messages to arrange screens or interviews.
Initial Screen
Recruiters complete an initial screening with talent to learn about candidates and share more about our culture and opportunities.
Interviews
Interviews with the hiring team can happen by phone, video, or in person. We will never conduct an interview via chat, messaging service, or texting.
Offers
VS&Co. Recruiters extend job offers electronically that are sent from [email protected] email address. We will never ask for payment, financial information, equipment purchases, or personal information as a part of the recruiting process. Post-acceptance personal identification information is captured in a secure system.
Title: Manager, Merchandise Flow
Company: Victoria’s Secret
Location: Reynoldsburg
