Overview
Medical Collections Specialist Jobs in Palm Springs at Substance Abuse Center
United Billing Solutions is a rapidly growing third-party revenue cycle management (RCM) company specializing exclusively in behavioral health billing services. We partner with leading substance abuse and mental health treatment providers across the country, helping them maximize reimbursement while delivering exceptional service.
We are seeking a motivated Medical Collections Specialist to join our team in Palm Springs, FL. If you have experience working in the behavioral health industry and enjoy problem-solving, communicating with insurance companies, and helping healthcare organizations succeed, we’d love to hear from you.
Previous medical collections experience is a plus but not required. We are happy to train the right candidate who has behavioral health industry experience and is eager to learn the revenue cycle process.
What You’ll Do
- Follow up with commercial insurance companies regarding unpaid, underpaid, or denied behavioral health claims.
- Research outstanding claims and identify barriers to payment.
- Work directly with insurance representatives to resolve claim issues and obtain timely reimbursement.
- Review Explanation of Benefits (EOBs) and remittance advice.
- Submit appeals, corrected claims, and supporting documentation when appropriate.
- Document all collection activity thoroughly within the billing system.
- Maintain organized accounts and prioritize follow-up efforts to maximize collections.
- Collaborate with billing, claims, credentialing, and management teams to resolve complex account issues.
- Stay current on payer guidelines, reimbursement policies, and behavioral health billing practices.
- Meet productivity and quality standards while maintaining exceptional attention to detail.
Qualifications
Required:
- Experience working in the behavioral health industry (substance use disorder, mental health, psychiatric, or addiction treatment).
- Excellent communication and customer service skills.
- Strong organizational and time management abilities.
- Ability to work independently while contributing to a collaborative team environment.
- Basic computer proficiency and the ability to learn new software quickly.
- High school diploma or equivalent.
Preferred:
- Previous medical collections experience.
- Experience with medical billing, insurance follow-up, claims resolution, or revenue cycle management.
- Knowledge of behavioral health insurance benefits and reimbursement processes.
- Familiarity with commercial insurance carriers and payer portals.
- Experience with EHR or medical billing software.
What We’re Looking For
The ideal candidate is:
- Detail-oriented and highly organized.
- A strong critical thinker with excellent problem-solving skills.
- Comfortable speaking with insurance companies over the phone.
- Motivated to learn medical collections and revenue cycle management.
- Passionate about supporting behavioral health providers through exceptional billing services.
- Able to thrive in a fast-paced, team-oriented environment.
Job Type: Full-time
Pay: $18.00 – $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- behavioral health treatment: 1 year (Required)
Work Location: In person
Title: Medical Collections Specialist
Company: Substance Abuse Center
Location: Palm Springs
