Overview
Membership Coordinator Jobs in United States at Association of Cancer Care Centers
Title: Membership Coordinator
Company: Association of Cancer Care Centers
Location: United States
Job Title: Membership Coordinator
Classification: Full-Time (Exempt)
Location: Remote
Reports To: Membership Manager/Senior Manager
Date: July 2026
POSITION SUMMARY
The Membership Coordinator provides operational, administrative, and member engagement support for ACCC's membership programs, helping ensure the effective execution of membership processes, member communications, and engagement activities. This role supports membership recruitment, onboarding, retention, and engagement efforts across ACCC's national network of cancer programs, oncology practices, and multidisciplinary cancer care professionals. Working closely with Membership leadership and cross-functional teams, the Membership Coordinator helps maintain membership records, coordinate member communications, support engagement initiatives, and ensure member institutions have access to ACCC resources and opportunities. This position plays a critical role in supporting the member experience through responsive member support, accurate data management, effective, cross-departmental operational coordination, and active participation in ACCC's broader membership growth and engagement efforts.
CORE RESPONSIBILITIES
The responsibilities listed below represent the primary functions of the role and include, but are not limited to, the following:
Membership Operations & Member Services
• Create and maintain membership records and account information within the association management system (AMS).
• Process new member applications, renewals, and membership updates.
• Respond to membership inquiries and provide timely support to member organizations, institutions and professionals.
• Coordinate onboarding communications and orientation materials for new members.
• Support membership recruitment and prospecting activities through outreach coordination, lead management, and follow-up communications in conjunction with the marketing function.
Membership Growth & Engagement Support
• Assist with coordination of member engagement initiatives, including volunteerism, committees, working groups, and networking opportunities.
• Support promotion of ACCC membership benefits, programs, meetings, and educational offerings to current and prospective member organizations.
• Assist with development and distribution of membership communications, promotions, and updates.
Membership Data Management & Reporting
• Maintain accurate membership databases and support ongoing data quality assurance and cleanup activities.
• Generate membership reports related to renewals, recruitment activity, engagement metrics, and program participation.
• Track member participation in programs, committees, and organizational initiatives.
Member Activation Through Programs & Events
• Support member and prospective member outreach related to ACCC meetings, webinars, educational programs, and other organizational initiatives.
• Assist with planning, coordination, and execution of membership-related activities associated with ACCC meetings, conferences, and organizational events.
Operational Coordination & Team Support
• Provide operational and administrative support for Membership projects, initiatives, and strategic priorities.
• Assist with scheduling meetings, preparing materials, and coordinating internal communications supporting Membership initiatives.
QUALIFICATIONS / EXPERIENCE
Required Qualifications:
• Bachelor's degree required.
• Two (2) to four (4) years of professional experience in membership services, association administration, nonprofit operations, healthcare administration, or related fields.
• Strong organizational, project coordination, and time management skills, with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent written and verbal communication skills, with a demonstrated commitment to responsive member service and stakeholder engagement.
• Experience working with databases, CRM platforms, association management systems (AMS), or comparable business systems.
• Demonstrated ability to collaborate effectively across teams and build productive professional relationships.
• Proficiency with Microsoft Office Suite and related business applications.
Preferred Qualifications:
• Experience working within healthcare associations, professional societies, nonprofit organizations, or healthcare delivery settings.
• Experience supporting institutional or organizational membership programs, including member recruitment, engagement, or retention activities.
• Familiarity with association management systems (AMS), CRM platforms, or membership databases; experience with Fonteva preferred.
• Experience supporting member engagement initiatives, educational programming, meetings, conferences, or other professional events.
ADDITIONAL DETAILS
This position description is intended to describe the general nature and level of work performed and may be modified as organizational needs evolve.
Work Environment
• Remote work environment requiring sustained computer use and extensive virtual collaboration.
• Occasional overnight travel required for meetings, organizational events, or member engagement activities (approximately 5-10%).
Compensation Disclosure
The anticipated hiring range for this position is a salary band of $52,000-$65,000. Starting compensation will be commensurate with the selected candidate’s experience, qualifications, skills, and overall fit for the role. ACCC is committed to maintaining a competitive and equitable compensation philosophy that recognizes individual contributions and experience.
Equal Employment Opportunity
ACCC is an equal opportunity employer and prohibits discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to protected status under applicable law.