Overview
Office Assistant Jobs in Brentwood, PA at Pathways
Title: Office Assistant
Company: Pathways
Location: Brentwood, PA
Description
Clarvida
Job Description
Job Title:
Program(s):
State:
Office Assistant
Regional Area Programs
Pennsylvania
Population Served:N/A
Reports To:
FLSA Status:
Office Manager
Non-Exempt
Summary
This position is responsible for acting as the primary point of contact for assigned programs, ensuring their
assigned program functions effectively.This position acts as a liaison and resource to all internal and
external business partners
Essential Duties And Responsibilities
Acts as the primary point of contact for designated office by acting as a receptionist, answering and
forwarding all calls, assisting business partners with basic needs, and receiving and distributing mail.
Supports program leadership by ordering office supplies, doing community outreach, communicating
with staff, filling in during meetings and other scheduling conflicts, completing any notes or meeting
minutes as needed, completing other projects or related tasks as need, and performing occasional
employee coaching and discipline meetings.
Assists with the management of program compliance by assisting with the management of data in the
HR and Training tracking spreadsheets, assisting all staff with the correct and timely use of the
electronic medical records system, entering authorization lines for consumers into the electronic
medical records system, and supporting all employees in using the payroll systems
Assists with the completion of paperwork timely and correctly by receiving consumer insurance
information and required documents, developing a consumer plan of care timeline, attending ISPT
meetings and completing related paperwork, sending authorization packets, attaching needed
paperwork to services for approvals, and reviewing and compiling expense reports and petty cash
reviews.
Supports the Family Behavioral Resources brand strategy by establishing professional working
relationships and maintaining positive engagements with candidates and employees in line with the
company’s mission, vision, and values
Maintains a commitment to professional development by participating in on-going supervision,
training, and executive team meetings, as outlined by policies and procedures
Adheres to professional and ethical interaction policies and procedures by interacting professionally,
ethically, and respectfully with employee, consumers, other team members, and co-workers, at all
times; following policy and procedure and maintaining appropriate professional boundaries
Supports on-going and future business needs by completing other duties, as assigned, to effectively
support business priorities and processes
1
Office Assistant
Revised 07/2024
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
Essential Functions.
SUPERVISORY RESPONSIBILITIES
This position does not require any supervisory responsibilities
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
Enable Individuals With Disabilities To Perform The Essential Functions.
May be required to remain in a stationary position 50% of the time. May be required to occasionally
move about inside a home, school, community, clinic, or program office environment to provide
services to consumers, support employees and team members, or access office resources and
machinery. May be required to operate a computer and other office productivity machinery (i.e.: iPad,
copier, printer). May be required to occasionally ascend/descend stairs to provide services to
consumers, support employees and team members, or access office resources and machinery. May be
required to position self in appropriate physical proximity to provide services to consumer, support
employees and team members, or access office resources and machinery. May be required to
frequently communicate with consumers, employees and team members, or external sources in a way
that supports the company mission and enhances delivery and quality of services. May be required to
recognize and determine data and information pertinent to essential job functions. May be required to
frequently transport resources and materials required to provide quality services.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Clinic, BHRS office, or community environments
TRAVEL
Up to 25% of travel between locations – as need requires
Required Education And/Or Experience
High school diploma or equivalent
Preferred Education And Experience
- At least 1 year experience supporting a similarly sized office, and/or at least 1 year of experience in a
customer service position
CERTIFICATES, LICENSES, REGISTRATIONS
- None required
2
Office Assistant
Revised 07/2024
Qualifications
- Language Skills
Ability to read, analyze, and interpret complex documents and instructions.Ability to respond
effectively to sensitive inquiries or complaints.Ability to clearly explain instructions in both written
and oral media.
- Mathematical Skills
Basic mathematic ability including addition, subtraction, multiplication, and division.Use of MS
Excel to aid in mathematical work.
- Reasoning Ability
Ability to read instructional bulletins and/or participate in training sessions then translate information
provided into day-to-day work duties. Must be able to make sound decisions to support employees
and consumers in a calm and timely manner. Must be able to interact with employees, outside
agencies, external sources, and internal departments on a daily basis in a way that supports the
company’s mission and enhances the delivery and quality of services
Additional Eligibility Qualifications
Basic understanding of data entry and formatting in Microsoft Office
Ability to work as team member
Organizational skills
Communication skills
MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION
AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS OF
THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S):
__________________________________________________
EMPLOYEE SIGNATURE
_____/_____/______
DATE
__________________________________________________
SUPERVISOR SIGNATURE
_____/_____/______
DATE
3
Office Assistant
Revised 07/2024