Patient Access Rep Centralized Scheduling

#ACC

#LI-Remote

How you’ll make an impact in this role:

• You will manage scheduling of patient appointments, ensuring clinical resources and patient time are used with maximum efficiency.
• You will accurately capture demographic and insurance info to ensure a seamless checkout and billing experience.
• You will resolve scheduling hurdles and provide clear, empathetic guidance to patients regarding their pre-service requirements.
• You will support the insurance authorization process to ensure patients get the care they need without delays.

What minimum qualifications you’ll need:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional requirements you’ll need:

• Healthcare experience is strongly preferred.
• Experience scheduling patient appointments via phone and chat correspondence.
• Experience taking high volume calls in a health-care setting.
• Ability to navigate multiple systems in a remote environment.
• Experience with Athena, Epic, Dash, Genesys or Salesforce.

Life at Ascension: Where purpose meets opportunity:

Equal employment opportunity employer:

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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Benefits: