Overview
Remote Service Desk Associate Jobs in Florida, United States at Talentoma
Title: Remote Service Desk Associate
Company: Talentoma
Location: Florida, United States
Job Title: Remote Service Desk Associate
Monthly Pay: $5,000 – $6,100
Summary:
The Remote Service Desk Associate provides technical and customer support by resolving user issues, managing support tickets, and assisting with technology-related requests.
Job Responsibilities:
- Respond to technical support requests.
- Troubleshoot hardware and software issues.
- Maintain ticket documentation.
- Provide user guidance and assistance.
- Escalate advanced technical concerns.
- Support service quality objectives.
Qualifications:
- Help desk or technical support experience preferred.
- Strong troubleshooting skills.
- Customer-focused mindset.
- Excellent communication abilities.
- Familiarity with support systems.
Perks & Benefits:
- Monthly pay: $5,000–$6,100
- Fully remote technical support position
- Paid onboarding
- Certification support
- Career growth opportunities