Overview
Remote Service Desk Support Jobs in Florida, United States at Talentoma
Title: Remote Service Desk Support
Company: Talentoma
Location: Florida, United States
Job Title: Remote Service Desk Support
Monthly Pay: $5,000 – $6,200
Summary:
The Remote Service Desk Support professional provides technical assistance to users by troubleshooting issues, resolving support tickets, and ensuring efficient technology operations.
Job Responsibilities:
- Respond to technical support requests.
- Troubleshoot software and hardware issues.
- Document support activities and resolutions.
- Escalate complex technical concerns.
- Maintain service desk records.
- Support end-user technology needs.
Qualifications:
- IT support or help desk experience preferred.
- Strong technical troubleshooting skills.
- Excellent customer service abilities.
- Familiarity with ticketing systems.
- Ability to work independently.
Perks & Benefits:
- Monthly pay: $5,000–$6,200
- Fully remote IT support role
- Paid technical training
- Certification assistance opportunities
- Career advancement pathways