Overview
Rental Coordinator Jobs in Columbia, USA at Carter Machinery
Position: RENTAL COORDINATOR
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring a Rental Coordinator in Sparrows Point, Maryland. The Rental Coordinator is responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment and performing general administrative tasks in support of the Rental team. This role is critical to the day‑to‑day execution of the rental business in order to reach acceptable sales and profit levels.
Seeking candidates with a high‑school diploma or equivalent (required), experience in the equipment rental industry and knowledge of equipment applications (preferred), and demonstrated results in a customer‑service role.
Requirements
- Self‑starter able to work in a fast‑paced environment with limited supervision.
- Exceptional customer satisfaction skills and the ability to build solid relationships.
- Must have excellent written, verbal and telephone communication skills.
- Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
- Understand and practice effective sales techniques.
- Must possess ability to calculate figures and amounts such as discounts and interest.
- Computer skills are required, including Microsoft products and other applications as needed; able to learn Caterpillar’s “Dealer Business System” (DBS) and related rental software programs.
- Must be able to work additional hours to meet customer and business demands.
- Must be able to multitask, have good organizational skills and ability to prioritize tasks with competing demands.
- Must be able to work in a high volume, fast‑paced environment.
- Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
Physical Requirements
Physical requirements must be met for the Rental Coordinator job, including regularly being required to sit, talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
This job description is not intended to be all‑inclusive; additional duties may be assigned.
Compensation
Starting Compensation Range: $30.28 – $38.06 per hour.
Actual base pay may vary based on factors such as experience, skills, qualifications, education, geographic location and other business needs. In addition to base pay, total compensation may include participation in performance‑based incentive programs, such as discretionary or non‑discretionary plans.
Benefits
- Life and disability insurance.
- Discounts: cellular phone service, computers, tooling, cars and trucks.
- Opportunities for overtime.
Equal Opportunity Statement
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. Carter Machinery Co., Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. Carter Machinery is a drug‑free workplace.
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Title: Rental Coordinator
Company: Carter Machinery
Location: Columbia, USA
Category: