Overview
Retail Store Manager Jobs in Mount Pleasant at Joyful Kitchen
Position Summary
The Store Manager is responsible for the overall success of Joyful Kitchen Company’s retail operations. This person will oversee day-to-day store performance, customer experience, merchandising, inventory management, scheduling, and operational execution. The ideal candidate is equal parts retail leader, hospitality-minded host, merchandiser, and operator. This role is ideal for someone who loves specialty retail, understands how to create an engaging in-store experience, and can balance strong customer service with the discipline of running a profitable small business.
Key Responsibilities
Store Leadership
● Lead day-to-day operations of Joyful Kitchen Company and serve as the on-site manager responsible for store performance.
Sales & Customer Experience
● Deliver an exceptional customer experience that reflects Joyful Kitchen’s brand values of warmth, hospitality, quality, and community.
● Lead by example on the sales floor by greeting customers, recommending products, and helping customers find gifts, pantry items, and kitchen solutions.
● Support sales growth by driving add-on purchases, gift purchases, seasonal sales, and repeat visits.
● Resolve customer issues with professionalism and care.
● Help create a store environment that feels welcoming, inspiring, organized, and easy to shop
Merchandising & Store Presentation
● Maintain visually appealing product displays, seasonal features, endcaps, gift displays, and promotional areas.
● Work with ownership to execute merchandising plans, seasonal resets, and in-store storytelling.
● Keep shelves stocked, displays refreshed, and the sales floor clean and organized.
● Identify opportunities to improve product placement, flow, and customer engagement.
● Support merchandising for holidays, special events, and themed promotions.
Inventory, Receiving & Product Operations
● Oversee receiving, inventory organization, stockroom management, and replenishment.
● Monitor inventory levels and communicate reorder needs to ownership.
● Help prevent inventory loss through organization, accuracy, and team accountability.
● Ensure products are tagged, stocked, rotated, and displayed correctly.
● Support physical inventory counts and cycle counts as needed.
● Maintain back-of-house systems that are organized, efficient, and scalable.
Store Operations & Systems
● Open and close the store according to established procedures.
● Ensure daily cash handling, register balancing, and POS procedures are completed accurately.
● Monitor supplies needed for store operations, packaging, cleaning, and events.
● Ensure the store is clean, safe, and operating according to all company policies and procedures.
● Help document and improve store systems, workflows, and checklists as Joyful Kitchen grows.
Events, Classes & Community Engagement
● Support the execution of cooking classes, demonstrations, tasting events, pop-ups, and community events.
● Help coordinate staffing and store readiness for special events.
● Contribute ideas for seasonal promotions, customer engagement, and store programming.
● Serve as a warm and knowledgeable representative of Joyful Kitchen in the community.
Qualifications
Required
● 1-2+ years of retail, hospitality, or customer-facing management/supervisory experience.
● Strong customer service and communication skills.
● Comfortable working on the sales floor and engaging directly with customers.
● Highly organized with strong attention to detail.
● Ability to manage multiple priorities in a fast-paced small business environment.
● Ability to work a flexible schedule, including Saturdays, holiday periods, and occasional evenings for events.
● Ability to lift boxes, stand for extended periods, and perform the physical tasks of retail operations.
Preferred
● Experience in specialty retail, home goods, kitchen retail, gourmet food, boutique retail, gift retail, or hospitality.
● Experience with merchandising, inventory management, or visual display execution.
● Experience using POS systems such as Square or Shopify.
● Interest in cooking, entertaining, gifting, or food products.
● Experience supporting events, classes, tastings, or community programming.
Success in This Role Looks Like
Within the first 6–12 months, the Store Manager will:
● Keep the store consistently clean, stocked, and visually compelling
● Improve daily operational discipline around opening/closing, receiving, and inventory
● Help drive strong seasonal sales and gift sales
● Support successful events, classes, and community engagement activities
● Become a trusted leader and face of Joyful Kitchen in the store
Compensation & Benefits
● $17/hr commensurate with experience with performance bonus opportunities
● Employee discount
Pay: From $17.00 per hour
Benefits:
- Employee discount
Work Location: In person
Title: Retail Store Manager
Company: Joyful Kitchen
Location: Mount Pleasant
