Overview
Service Vendor Specialist I Jobs in West Des Moines at Osborn Jacobs & Hartung PLC
Position Summary
Osborn Jacobs & Hartung is seeking a detail-oriented and highly organized Service Vendor Specialist to support our legal team by coordinating document services, vendor communications, court filings, and investigative support functions. This position plays a critical role in ensuring legal documents are processed accurately, deadlines are met, and service vendors operate efficiently throughout the litigation process.
Essential Duties and Responsibilities:
Legal Document Management
- Review legal documents for accuracy and completeness prior to service or filing.
- Perform document redaction in accordance with court rules, confidentiality requirements, and firm policies.
- Prepare, organize, and maintain electronic and physical case files.
- Track document status and ensure timely processing of all service-related requests.
Court Filing Coordination
- Prepare and electronically file legal documents with state, federal, and local courts.
- Monitor court filing confirmations and address rejected filings as needed.
- Maintain filing deadlines and ensure compliance with court requirements.
Vendor and Process Server Management
- Serve as the primary point of contact for process servers and other legal service vendors.
- Assign service requests and monitor completion status.
- Communicate with vendors regarding service updates, affidavits, invoices, and case requirements.
- Resolve service issues and escalate concerns when necessary.
Skip Tracing and Investigations
- Conduct skip tracing research to locate individuals for service of process.
- Utilize public records, databases, and investigative resources to verify addresses and contact information.
- Document research findings and provide recommendations to attorneys and staff.
Accounting and Financial Support
- Collaborate with the Accounting Department regarding vendor invoices, billing questions, and payment processing.
- Verify service-related expenses and ensure accurate coding and documentation.
- Assist with vendor account reconciliation and reporting as requested.
Administrative Support
- Maintain detailed records of service attempts, filings, and vendor communications.
- Generate reports and provide status updates on active matters.
- Assist attorneys, paralegals, and legal staff with service-related requests and special projects.
- Ensure adherence to firm policies, court rules, and legal industry standards.
QualificationsEducation and Experience
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- Previous experience in a law firm, legal services company, court system, or professional services environment preferred.
- Experience with e-filing systems, process serving, skip tracing, or legal document management is highly desirable.
Knowledge, Skills, and Abilities
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple deadlines and priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite and legal case management software.
- Knowledge of court filing procedures and legal documentation preferred.
- Ability to work independently while collaborating effectively with attorneys, vendors, and accounting personnel.
- Strong problem-solving and investigative skills.
Pay: $20.00 – $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Service Vendor Specialist I
Company: Osborn Jacobs & Hartung PLC
Location: West Des Moines
