Overview
Service Writer/Manager Jobs in Montclair at Orr Auto
Job Overview
We are seeking a dedicated Service Writer to join our team. The Service Writer plays a crucial role in ensuring excellent customer service and smooth operations within our auto service center.
Responsibilities
– Interact with customers to determine their auto service needs
– Schedule appointments and manage service requests
– Communicate effectively with service technicians to ensure timely completion of work
– Provide accurate estimates for services and repairs
– Maintain detailed records of customer interactions and service history
– Assist with inventory management and ordering of parts
– Collaborate with the service manager to optimize workflow and customer satisfaction
Requirements
– Experience in automotive services such as oil changes, tire services, brake repairs, and transmission work
– Knowledge of auto mechanics to effectively communicate with service technicians
– Proficiency in cash handling and transactions
– Previous experience in service writing or auto service management is a plus
– Strong customer service skills to address inquiries and concerns professionally
Job Types: Full-time, Part-time
Pay: $22.00 – $38.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Title: Service Writer/Manager
Company: Orr Auto
Location: Montclair
