Staffing Clerk

• The Service Specialist works under the supervision of the Director and Associate Director Talent Mobility Center of Excellence to coordinate clinical schedules and staffing on a daily basis.

• Assists with facilitating staffing resources, including supplemental staff and reassignment of staff in collaboration with leaders for optimum utilization of personnel.

• Performs a variety of clerical functions and tasks.

• Calculate suggested staffing requirements based on patient census and other staffing guidelines. Compare to available staffing and suggest alignment as needed.
• Receives daily sick/absent calls, reassigns staff and makes calls to cover as needed.
• Receives phone calls, answers staffing and personnel questions when appropriate, and relays messages as needed.
• Processes staffing changes by updating daily staffing boards.
• Coordinate assignment of float pool and PRN staff to meet the needs of the patients.
• Enters and updates data into API to ensure accuracy of reporting.
• Print daily, weekly and other periodic API reports as scheduled and as requested by leaders.
• Assists with auditing/analyzing API schedules.
• Acts as a resource for staff and leaders for API system.
• Is knowledgeable of current staffing and scheduling policies and advises leaders of discrepancies.
• Assists with maintaining staff schedules.
• Uses computers and computer systems to enter data and/or process information.
• Communicates daily with the leaders or designee to verify and facilitate daily staffing consistent with patient care needs.
• Communicates pertinent staffing plans for future shifts to on-coming Medical Center Coordinator.
• Effectively interacts with caregivers and leaders.
• Works independently and is capable of adjusting to changing environment.
• Other duties as assigned

Education

• H.S. Diploma – Required

Work Experience

• ANSOF Training. – Required
• Knowledge of computer programs (excel, word, etc.). – Required
• 4-6 weeks on-the-job training. – Required

Licenses and Certifications

• Upon Hire

Travel Requirements

• Travel to off-site locations may be required. – Required