Overview
X-Ray Field Technician (Bilingual – Korean) Jobs in Anaheim at Genoray America Inc.
Genoray America is a fast-growing company that specializes in X-Ray medical devices. As a company specializing in research, developing, manufacturing and sales, Genoray has been recognized as a leading company in the C-Arm industry in South Korea and remains a leader in this market. We pride ourselves on being an exporting company and we will continue to spread the reputation of South Korea and Genoray across the World.
*This is an entry-level position, and we are willing to train**
Our Service Technicians use technical skills to diagnose issues when they arise to keep medical and dental X-Ray equipment operating properly. The Service Technician will install, troubleshoot, and make repairs on equipment while providing a relationship of trust that enables loyalty, satisfaction, and assurance to our clients.
Responsibilities:
- Manages service calls and work orders for each job in a timely manner.
- Troubleshoots heavy medical and dental equipment and mechanisms onsite and/or remotely.
- Performs service, maintenance, repair, training, and installation on: C-Arm, Mammography, 2D, 3D, and IOS-I0X equipment.
- Performs hazard assessments and maintains a high standard of safe work practices and quality control.
- Performs routine preventative maintenance.
- Follows company and OSHA safety rules and guidelines. Avoids injuries and damage to property, loss of unused materials and clean-up of work area debris.
- Manages customer relationships to boost customer retention and satisfaction.
- Provides information and recommends services to the sales team.
- Completes all necessary company training in a timely manner.
- Performs other duties as assigned by management.
Skills
- Strong customer service; professionalism
- Written and verbal communication
- Problem-solving; attention to detail
- Time management and organizational skills
- Excellent knowledge of computers, tools, and machinery
Minimum Requirements
- Biomedical Engineering Degree and/or 1+ years of X-Ray Service Technician (Preferred)
- Be able to travel outside of the U.S
- Language Requirement: Fluent written and verbal in English and Korean
- Must have a cell phone and reliable transportation
- License/Certification: Driver’s License (25%)
Genoray America Inc. covers 100% health premiums for employees and their dependents!
Job Type: Full-time
Schedule:
- 8-hour shift
- Monday to Friday
Work Location: In person
Compensation & Benefits
- 401(k)
- Dental insurance
- Health insurance
- Pay Range: Depending on experience.
- Annual company bonus: 0%–10% of annual base salary (company performance-based)
- Performance Bonus (Points-Based Incentive Program): Technicians may earn a $2,000 bonus by accumulating 50 points through a point-based reward system tied to service trip performance.
- $55 per diem meal allowance for business travel.
- $50/month per employee towards department meals
- $50/month cell phone stipend (personal phone used for work)
- $50 – $100 gift cards for eligible holidays at company discretion
- Qualifying Employee Welfare events ($0–$1,000 value) (0-5 days PTO gifted)
- $50 birthday gift card
Pay: From $25.50 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
Education:
- Bachelor’s (Required)
Language:
- Korean (Required)
Work Location: In person
Title: X-Ray Field Technician (Bilingual – Korean)
Company: Genoray America Inc.
Location: Anaheim
