Administrative Support Specialist (Multiple Opportunities)

Application Limit

To ensure a thorough and efficient review process, this job posting will close after the first 150 applications received. We encourage you to apply early to secure your chance of being considered.

Introduction / Opening

Help support the services that keep Hillsboro growing and thriving. The Economic & Community Development Department is seeking two Administrative Support Specialists who will play a key role in supporting customers, staff, and operations across the department. Whether assisting residents at the Permit Center or helping support development-related activities, you’ll contribute to meaningful work that impacts the community every day.

About the Economic & Community Development Department

The Economic & Community Development Department supports Hillsboro’s growth by guiding development, supporting local businesses, maintaining critical infrastructure, and helping shape a vibrant and livable community. Through collaboration, innovation, and customer service, the department helps ensure Hillsboro remains a great place to live, work, and invest.

Choose Your Opportunity

While both positions share the same classification and salary range, each supports a different area of the department and offers a unique work experience.

Position Overview & Key Responsibilities

As an Administrative Support Specialist, you’ll provide administrative, customer service, and operational support that helps keep the department running efficiently. Depending on assignment, you’ll support Permit Center operations, Building Division activities, records management, customer inquiries, project coordination, and other essential departmental functions.

Current & Upcoming Projects

• Support continued growth and development activity throughout the City of Hillsboro.
• Assist with department initiatives that improve customer service and operational efficiency.
• Support records management and document retention projects.
• Contribute to process improvements that enhance services provided to residents, businesses, and development partners.

Spanish-English bilingual skills are strongly preferred to support our diverse community and enhance customer service.

For more details, please click on this link for job classification description: Administrative Support Specialist

Acceptable Experience and Training

• High school diploma or GED
• Three (3) years of office support, administrative support, customer service, or related experience

OR

• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position

LICENSE(S) / CERTIFICATIONS:

• Valid, current Driver’s License and safe driving record

Additional Information

Work Environment & Schedule

• Onsite position located at the Civic Center
• Monday – Friday schedule
• Regular interaction with customers, staff, and community members
• Frequent computer and telephone use
• Primarily office-based work environment
• May require occasional lifting and movement of files, records, or office materials

Why Join Us

Working for the City of Hillsboro means being part of a team that values community, inclusion, and meaningful public service. You’ll have the opportunity to make a direct impact by helping people connect with nature and each other.

We are committed to building a workforce that reflects the community we serve and creating an environment where all employees feel welcomed and supported.

Application Guidelines

• 
  Apply Early: This recruitment will close after the first 150 applications are received.
• 
  Complete Your Application: Please fill out all sections thoroughly and accurately, as resumes and cover letters will not be reviewed. Your application responses are the primary way we assess your qualifications.
• 
  Highlight Your Unique Skills: Take time to clearly describe your relevant experience and accomplishments. Thoughtful, detailed responses help us better understand your skills and how they align with the position.
• 
  Be Authentic: Please ensure your responses reflect your own experience and are written in your own words. We value clear, specific examples that demonstrate your skills and contributions.

Anticipated Recruitment Timeline

At the City of Hillsboro, we value innovation, inclusion, and collaboration. Our culture encourages professional growth and supports employees who are passionate about making a difference in their community. You’ll find meaningful work, great people, and opportunities to grow your career in public service. We’re committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth.

When you join our team, you’ll enjoy:

• Competitive pay with City contributions to PERS retirement
• Comprehensive medical, dental, and vision coverage
• Paid time off for vacation, personal, sick leave, and holidays
• Deferred compensation match and HRA VEBA contributions to boost your future savings
• City-paid life, AD&D, and long-term disability insurance
• Extra perks like bilingual pay incentives and wellness reimbursements
• Free TriMet annual Hop pass and SHARC and Hidden Creek Community Center recreation access for you and your immediate family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness

To learn more about our robust benefits package, please visit our Benefits Page.

Bilingual Incentive Pay Available

Employees who can demonstrate the ability to speak Spanish, ASL, or any other language spoken by over 10% of the City residents as documented by the most recent U.S. Census, will receive a monthly 3% premium pay. The incentive is only paid on hours in paid status. Proficiency will be determined by a City-administered test.

Commitment to Equity

At the City of Hillsboro, we believe that hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.

City of Hillsboro is proud to offer robust benefit packages to employees. Please check out our Salary and Benefits page for benefit guides for our non-represented full-time employees and part-time employees. Benefits may vary for positions identified in Police, Fire, and Library collective bargaining agreements, which can also be found on the Salary and Benefits page.