Overview
Clinic Practice Manager Jobs in Atlanta at Neuroscience Specialty Centers
Position Summary
We are seeking an experienced, highly organized, and results-driven Practice Manager to oversee the daily operations of a busy outpatient healthcare clinic. Reporting directly to the Operations Manager, the Practice Manager will be responsible for leading clinic operations, supporting providers, ensuring exceptional patient experiences and encouraging a positive company culture.
The ideal candidate is a strong leader who thrives in a fast-paced healthcare environment, can effectively manage people and processes, and is passionate about building a culture of accountability, service excellence, and continuous improvement.
Key Responsibilities:
Clinic Operations Management
- Oversee all day-to-day clinic operations to ensure efficient workflow and patient throughput.
- Ensure smooth coordination between front office, clinical staff, providers, and administrative functions.
- Monitor clinic schedules and staffing to optimize productivity and patient access.
- Identify operational bottlenecks and implement solutions to improve efficiency.
- Maintain a professional, patient-centered environment throughout the clinic.
Team Leadership & Staff Management
- Lead, coach, and develop staff.
- Conduct regular team meetings and communicate organizational goals, initiatives, and expectations.
- Manage employee performance, accountability, attendance, and productivity.
- Participate in recruiting, onboarding, training, and retention efforts.
- Foster a culture of teamwork, professionalism, and continuous improvement.
- Address employee concerns and performance issues in a timely and professional manner.
Provider Support
- Partner closely with providers to ensure efficient clinical operations.
- Assist with schedule optimization and provider productivity initiatives.
- Address operational concerns impacting provider workflow and patient care.
- Support implementation of new clinical programs, workflows, and operational initiatives.
Patient Experience
- Ensure delivery of exceptional patient service and satisfaction.
- Monitor patient feedback and identify opportunities for improvement.
- Resolve patient concerns and escalated service issues professionally and promptly.
- Implement processes that improve patient access, communication, and overall experience.
Revenue Cycle & Financial Performance
- Monitor clinic performance metrics including:
- Patient volume
- Provider productivity
- Schedule utilization
- No-show rates
- Patient satisfaction
- Revenue and collections performance
- Collaborate with billing and administrative teams to resolve operational issues impacting reimbursement.
- Identify opportunities to improve financial performance while maintaining high-quality patient care.
Compliance & Quality Assurance
- Ensure compliance with company policies, healthcare regulations, HIPAA requirements, and accreditation standards.
- Maintain readiness for audits and inspections.
- Support quality improvement initiatives and performance monitoring programs.
- Ensure accurate documentation and adherence to established workflows.
Process Improvement
- Analyze clinic operations and recommend workflow improvements.
- Implement best practices to increase efficiency, reduce delays, and improve outcomes.
- Utilize data and performance metrics to drive operational decision-making.
- Support organizational growth initiatives and special projects as assigned.
Inventory & Facility Oversight
- Monitor clinic supplies and inventory levels.
- Coordinate ordering and vendor relationships as needed.
- Ensure clinic facilities remain clean, safe, organized, and fully operational.
- Address facility issues promptly and coordinate repairs when necessary.
Qualifications Required
- Bachelor’s degree in Healthcare Administration, Business Administration, Management, or related field; equivalent experience may be considered.
- Minimum 5 years of healthcare practice management, clinic management, or healthcare operations leadership experience.
- Strong understanding of healthcare operations, scheduling, patient flow, and revenue cycle processes.
- Excellent leadership, communication, and conflict-resolution skills.
- Strong organizational and problem-solving abilities.
Preferred
- Multi-provider practice management experience.
- Neurology and/or personal injury experience.
- Epic and/or Athena experience.
Success in this role will be measured through:
- Patient satisfaction scores
- Provider satisfaction and support
- Staff engagement and retention
- Clinic productivity metrics
- Schedule utilization rates
- Reduction in patient wait times
- Revenue cycle performance indicators
- Achievement of operational goals established by leadership
Why Join Our Team?
This is an opportunity to play a key leadership role in a growing healthcare organization where operational excellence, patient care, and team development are highly valued. The Practice Manager will serve as the operational leader of the clinic and a trusted partner to providers, staff, and executive leadership.
Our organization is experiencing significant growth, with plans to expand from one location to multiple clinics over the next year. The successful candidate will have the opportunity to contribute to new clinic openings, help build scalable operational processes, and grow professionally as the organization expands.
In addition, this role benefits from direct support and mentorship from an executive leadership team with more than 45 years of combined healthcare management experience. You will work alongside seasoned healthcare leaders committed to developing talent, sharing best practices, and providing the guidance necessary for long-term success and career advancement.
Pay: $65,000.00 – $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Clinic Practice Manager
Company: Neuroscience Specialty Centers
Location: Atlanta
