Servers

Server

Reports to: Service Director; Food & Beverage Director

Supervises: No supervisory duties included in this position

Education and/or Experience

• Two years of comparable wait service experience preferred.
• The ability to read, write and execute basic math skills.

Job Knowledge, Core Competencies and Expectations

• Greet and acknowledge members and guests.
• Is knowledgeable about the menu and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.

Job Summary (Essential Functions)

Provide food and beverage service to club members and guests.

Job Tasks/Duties

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee and afterdinner drinks.
• Presents the bill.
• Keeps dining room and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs cleanup and closing duties as assigned by manager.
• Attends premeal meetings as requested by the Service Director; Food & Beverage Director or Chef
• Performs other appropriate duties assigned by Service Director

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Licenses and Special Requirements

• Food safety certification.
• Of legal age to serve alcoholic beverages.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

About SHADY HOLLOW COUNTRY CLUB INC

At Shady Hollow Country Club, we provide members and guests a welcoming, friendly and casual atmosphere. We strive to create a casual, family-friendly environment, for all to enjoy. Integrating the pleasures of exceptional golf, dining, swimming, tennis and social activities. We combine all of these with services that delight members by creating memorable experiences.